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FAQ'S

WHAT ARE YOUR COVID-19 GUIDELINES?

WE TAKE THE SAFETY OF OUR FANS, BANDS, STAFF, & ALL INVOLVED VERY SERIOUSLY. WE WILL BE CONSTANTLY UPDATING OUR COVID GUIDELINES AS THE FESTIVAL APPROACHES. ALL RULES & REGULATIONS WILL BE IN LINE WITH LOCAL, STATE, AND FEDERAL MANDATES/RESTRICTIONS. CURRENTLY, WE HAVE NO RESTRICTIONS IN PLACE.  WE RESERVE THE RIGHT TO PUT IN ACTION A NUMBER OF EXTRA SAFETY MEASURES IN PLACE:

- EXTRA HAND SANITIZATION STATIONS THROUGHOUT THE FESTIVAL GROUNDS

- ADDITIONAL CLEANING OF RESTROOM LOCATIONS ON SITE

- COMPLIANCE WITH ALL LOCAL, STATE, & FEDERAL SCREENING PRACTICES 

- ENTRY TO THE FESTIVAL MAY BE SUBJECT TO VACCINATION, TESTING, MASKING, ETC. 

TO STAY UP TO DATE WITH ALL FESTIVAL POLICIES, BE SURE TO FOLLOW US ON OUR SOCIAL MEDIA AND SUBSCRIBE TO OUR MAILNG LIST. PLEASE GET VACCINATED If YOU ARE ABLE, AND AS ALWAYS, YOU ENTER FOUR CHORD MUSIC FESTIVAL AT YOUR OWN RISK. 

IS THERE RE-ENTRY PERMITTED THROUGHOUT THE DAY?

there will be no re-entry permitted once you have entered the venue

I LOST MY TICKET CONFIRMATION/TICKETS OR I MOVED SINCE I BOUGHT TICKETS & HAVE A NEW ADDRESS/EMAIL, WHAT SHOULD I DO?

if you misplaced, lost, or no longer have your tickets/ticket confirmation email, please send an email with the name + email on the order to fourchordmusicfestival@gmail.com to have it retrieved 

IT SAYS PARKING IS SOLD OUT ON THE TICKETING PAGE, DOES THAT MEAN THERE IS NO MORE PARKING?

online parking sales only represent our pre-sold parking, but there will be spots available the day of the show at the wild things parking lots on site.

I HAVE ACCESSIBILITY REQUIREMENTS, WHO SHOULD I CONTACT ABOUT THEM?

to ensure everything you need is ready upon your arrival, please email fourchordmusicfestival@gmail.com to discuss how we can accommodate your needs. 

what does vip include?

please refer to our TICKETING page that outlines the vip experience. those who have vip tickets, be on the lookout for EMAILS WITH UPDATES ON THE VIP

what am I permitted to take into the venue?

please refer to the venue page for their policies on items that are prohibited. THIS WILL BE UPDATED WHEN ANY POLICIES CHANGE. 

DOES MY CHILD NEED A TICKET TO GET IN?

IF YOUR CHILD IS UNDER 5, THEY DO NOT NEED A TICKET

I am a nursing mother, what should I do?

please contact fourchordmusicfestival@gmail.com if you need in an out privileges. Otherwise, we will have an area allocated for nursing mothers.

do you accept tickets from secondary markets?

We do not accept any tickets that are not showclix branded tickets

IS THE FESTIVAL RAIN OR SHINE?

YES, WE ARE A RAIN OR SHINE EVENT. 

WHAT IS YOUR BAG POLICY?

SEE THE VENUE PAGE FOR THAT INFORMATION

IS THERE A SITE MAP?

SEE THE VENUE PAGE FOR THAT INFORMATION

patrons who have not requested medical requests / requests for accommodations

Please note - if you require any medical accommodations, please contact us immediately so we can notify our staff. If you are arriving day of the festival with a medical accommodation need / request, please provide medical documentation that has been issued by a licensed medical professional. Medical requests / wristbands must be brought to the box office / security team. 

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