FREQUENTLY ASKED QUESTIONS
WHAT ARE YOUR COVID-19 GUIDELINES?
At this time, Four Chord Music Fest does not have any Covid-related requirements for entry. However, this is subject to change and will be in line with local and national requirements at the time of the festival. The safety of all patrons is our top priority, and we will continue to work in conjunction with health officials to ensure we follow all appropriate guidelines.
IS THERE RE-ENTRY PERMITTED THROUGHOUT THE DAY?
There will be no re-entry permitted once you have entered the venue
I LOST MY TICKET CONFIRMATION/TICKETS OR I MOVED SINCE I BOUGHT TICKETS & HAVE A NEW ADDRESS/EMAIL, WHAT SHOULD I DO?
If you misplaced, lost, or no longer have your tickets/ticket confirmation email, please send an email with the name + email on the order to fourchordmusicfestival@gmail.com to have it retrieved
WHAT IS THE PARKING SITUATION LIKE AT THE CARRIE FURNACE?
Parking is very limited onsite at the venue. Please make sure you purchase parking in advance if you are worried about parking at the venue. We will offer a free shuttle service to and from the venue throughout the day from The Waterfront in Homestead (across the river, from the venue, about an 8 minute drive). See our VENUE & PARKING page for a map. More info coming. We urge the use of ride share services as much as possible.
I HAVE ACCESSIBILITY REQUIREMENTS, WHO SHOULD I CONTACT ABOUT THEM?
To ensure everything you need is ready upon your arrival, please email fourchordmusicfestival@gmail.com to discuss how we can accommodate your needs.
WHAT DOES VIP INCLUDE?
Please refer to our VIP page that outlines the VIP + DELUXE VIP experience. Those who have vip tickets, be on the lookout for emails with updates on VIP. Please note that only
deluxe VIP will include a parking pass. Normal VIP will not.
WHAT IS PERMITTED TO BRING INTO THE VENUE?
We will update you when our restricted items policy is completed
DOES MY CHILD NEED A TICKET TO GET IN?
If your child is under the age of 5, they do not need a ticket.
I AM A NURSING MOTHER, WHAT SHOULD I DO?
Please contact fourchordmusicfestival@gmail.com if you need in an out privileges. Otherwise, we will have an area allocated for nursing mothers.
DO YOU ACCEPT TICKETS FROM SECONDARY MARKETS?
We do not accept any tickets that are not showclix branded tickets
IS THE FESTIVAL RAIN OR SHINE?
We are a rain or shine festival
WHAT IS YOUR BAG POLICY?
Check back soon for our bag policy
IS THERE A SITE MAP?
We will update the VENUE page when that is made available
PATRONS WHO HAVE NOT REQUESTED MEDICAL ACCOMMODATIONS:
Please note - if you require any medical accommodations, please contact us immediately so we can notify our staff. If you are arriving day of the festival with a medical accommodation need / request, please provide medical documentation that has been issued by a licensed medical professional. Medical requests / wristbands must be brought to the box office / security team.
CAN I GET MEDIA CREDENTIALS FOR THE FEST?
Please use THIS form to apply for media credentials
DO YOU OFFER REFUNDS?
All sales are final for the festival, no refunds are offered